Why Statistics Kill Innovation
Data mining, analytics, and statistics are popular in management decision making. But what if a focus on “customer insights” will have you miss bigger opportunities? The answer is a large number of small experiments.
The Performance Paradox
Every organization dreams of finding the magic bullet that will increase creativity, boost productivity, and improve morale. Surprisingly, some of the best solutions are counter-intuitive and run against conventional wisdom.
Lights, Cameras, Action: Innovation ‘Reality TV’ Style
The story of one company’s journey through 8 levels of innovation. Appeared in the Spring 2005 issue of the European Business Forum, an international business magazine.
Unleashing the Inner Innovator
Appeared in the May 2003 issue of Control, the official magazine of the Institute of Operations Management
Innovation as a Weapon in Global Competition
This is a preprint of an article published in the September/October 2002 issue of The Journal of Corporate Accounting and Finance. The final version can be found on Wiley’s website
Innovate Your Organization
This is a preprint of an article published in the November/December 2002 issue of Industrial Management, the official magazine of the Institute of Industrial Engineers
Checklist: The 7Rs of Process Innovation
24/7 Innovation and Customer Relationship Management
24/7 Innovation — Accenture Point of View
A chapter that never made it into the book: The Evolution of Innovation
